Digital Delivery Policy

Last updated: March 13, 2025

1. Introduction

Thank you for choosing our digital services. This Digital Delivery Policy explains how we handle the delivery of software and website services.

2. Order Processing

Once your order is confirmed, processing begins immediately. Digital products, such as software licenses or website access credentials, are typically delivered within 24 hours via email.

3. Delivery Methods

Our digital products and services are delivered through the following methods:

• Email delivery of activation keys, login credentials, or download links.
• Direct account access for SaaS-based services.
• Cloud-based deployment for software solutions.

4. Access & Availability

Customers receive instant or scheduled access based on the service purchased. In case of delays, our support team will notify you within the estimated delivery timeframe.

5. Refunds & Issues

As our products are digital, refunds are provided only in cases of non-delivery, duplicate transactions, or technical faults. Please contact our support team for assistance.

6. Contact Support

If you experience any issues with your digital delivery, please reach out to us at support@directstudio.io.