Cancellation & Refund Policy

Thank you for choosing our services. We value your satisfaction and want to ensure you have a clear understanding of our cancellation and refund policy.

1. Cancellation Policy

You may cancel your subscription or service within 7 days of the initial purchase date. To request a cancellation, please contact our support team at support@directstudiol.io.

2. Refund Eligibility

Refunds are issued under the following conditions:

• Cancellation is requested within 7 days of the purchase.
• No significant usage of the service has occurred.
• The request is made via our official support channels.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Requests made after the 7-day period.
• Services that have been substantially used or benefited from.
• Failure to comply with our terms of service.

4. Refund Process

Approved refunds will be processed within 5-10 business days and credited back to the original payment method.

5. Contact Us

If you have any questions about our cancellation and refund policy, please reach out to our support team at support@directstudiol.io.